FAQ’s

This is probably one of our most frequently asked questions and it couldn’t be simpler. All you need to do is email your drawings or files to [email protected]

We get asked this a lot and it couldn’t be simpler. All you need to do is email your order details with any drawings or files to [email protected]

Our 2D and 3D CNC laser cutters are ideal for profile cutting, particularly if your design is intricate or requires a very small tolerance. Using our 2D and 3D laser scanners, we can take any template and create a detailed CAD file, identical to your original design to produce the perfect profile.

A fibre optic laser works using a fiber optic cable. The fibre optic laser cutter is ideal for fine work with thin materials. The laser is optimised for speed but doesn’t compromise on accuracy.

We use CAD files to programme the CNC laser cutters. Planning this way means that we can also avoid over-exposing the material to the laser which could cause burning.

In these files, our specialists can plan the best route for the laser to take in order to ensure the perfect cut.

We produce everything from one-offs to large volume production.

We keep detailed records of all work we produce. Just email your order to [email protected] detailing either a previous quote reference number or your last order number and leave the rest to us.

As previously mentioned we would always welcome and indeed encourage visits to our manufacturing headquarters here in Nuneaton. It is fascinating to see how we make light work and we would love for you to see it firsthand.

The price you have been quoted will be the price you will be invoiced. There are no hidden surprises.

We welcome all visitors who wish to see our facilities and to discuss their projects in greater detail. Alternatively, one of our technical engineers can visit you.

Most types of metal can be laser cut but please refer to the comprehensive list detailed within the materials section if you are unsure.

In most cases it is possible to produce samples for approval, of course it is dependant on part complexity and material required. If in doubt we recommend you give us a call.

If a customer prefers to supply their own material we can easily accommodate most requests. It is worth noting that a dedicated delivery time slot would be given by our production control department for 4000mm x 2000mm sheets of material.

We always keep a wide range of material grades and thicknesses in stock, especially in mild steel, aluminium and stainless steel.

The maximum sheet size we can laser cut is 4000mm x 2000mm.

For 2D parts the simple answer is yes, depending on the complexity and detail involved. We can also reverse engineer your template to create a program using our 2D flatbed laser scanner using our 2D flatbed laser scanner.

We can normally work out costs from the most obscure sketches or primitive drawings, obviously a DXF or IGES file is ideal but for quotation purposes it’s not always necessary.

Yes, it is possible to get a price from a description given over the phone, however it is likely to be a budget cost. One of our internal sales engineers will either call you back with an estimated figure or they will email you a quote.